Outsourcing can be defined as a process whereby a company decides to delegate one of its activities to an external service provider. Also known as “outsourcing”, it enables companies to focus on their core business.
Find the right company to outsource your processes
To outsource your processes, the best solution is to find an experienced company capable of meeting your needs. To choose the right service provider, you first need to define your outsourcing requirements. The best way to do this is to classify all your activities into two categories:
- activities that are part of your company’s core business,
- secondary tasks.
This categorization makes it easier for you to decide which activities to outsource and which not. Note that not all secondary activities can be delegated. In the same sense, you don’t have to internalize all your core activities.
To define your outsourcing needs, you can also identify activities that are not profitable for your company. The same applies to time-consuming tasks, both in terms of personnel and time. Only once you have defined your outsourcing needs should you choose the service provider. Ideally, you want to find a humane company whose team includes one or more experts in the field you wish to delegate. Its availability and the cost of its services are also points not to be overlooked.
Find the right company in Angers to outsource the services of your choice.
Activities you can outsource
All business activities can be outsourced. Nevertheless, here are a few tasks that most companies prefer to delegate to service providers.
Certain activities within the administration can be outsourced. This is particularly true of accounting and payroll. Entrusting your company’s accounting to an external expert gives you peace of mind when it comes to calculating VAT and other tax charges. In fact, outsourcing accounting has become a mark of transparency.
Payroll management is a time-consuming activity. You can also delegate it. By making this decision, you won’t risk falling behind in your contribution calculations. The fact is, the experts are up to date with the latest regulations.
Human resources tasks
To relieve your HR department, you can outsource certain tasks, such as recruitment. Delegating this recruitment task to specialists means you don’t have to waste time. At the same time, you’re guaranteed to hire the best candidate.
Packaging and delivery
Packaging outsourcing can also benefit your business. By entrusting the manufacture of your wooden packaging to professionals, you can reduce all related expenses. The same applies to delivery. Calling on an external service provider helps you to respond efficiently to your customers’ delivery requests.
The call center
Outsourcing is the ideal option for optimizing your telemarketing campaigns. Call center experts are there to answer your customers’ phone calls on time and efficiently. This will only enhance your brand image in the eyes of your customers and prospects.
For more information on this subject, take a look at BP0 (Business Process Outsourcing). Marketing is an increasingly delegated service within companies.